You can unsubscribe from these emails at any time. 31 Mar 2023 23:55 BST. Having problems? . Unclaimed. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Friendly customer service staff Having problems? There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp The management structure is ex Metropolitan heavy. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Poor commission structure. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Forgotten your password? Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Location: Brent. Having problems? People are at the heart of everything we do, and that includes our own people too. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Jobs. This category only includes cookies that ensures basic functionalities and security features of the website. Really understaffed - non stop calls Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . They also talk down at customer service staff as if we are beneath them Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London You also have the option to opt-out of these cookies. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. Verify your email to use filters. Verify your email to use filters. Careers; Staying safe from romance fraud. There are also lots of additional benefits on offer and they stand by the core values of the company. New community programme for Clapham Park residents to help tackle cost-of-living pressures. They have work to do but they are are good company and will get there. Get email updates for new Internal Recruiter jobs in United Kingdom. Necessary cookies are absolutely essential for the website to function properly. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Clean working place and nice environment Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Asking for reviews. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Fill in the repairs enquiry form. In the UK this is a National Insurance Number. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. Training is really good, constantly having support from senior members. | MTVH is one of the UK's largest housing associations. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. TVH has such a light, friendly and open atmosphere; making it a great place to work. If youre not satisfied with our response, you can make a formal complaint. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This website uses cookies to improve your experience while you navigate through the website. We use cookies on our website. 24 Metropolitan Thames Valley reviews. Clean working place and nice environment About our cookies and how to manage them. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. I've always felt if I have an idea I can put it into practice quite quickly. They are not authored by Glassdoor. Right now, nothing has changed, just the colours, fonts and logo. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. By joining us, youll be helping to make a positive difference to peoples lives and society as a whole, whether thats in our housing, care, development, repairs or central services teams. Enjoy resolving queries at first point These cookies do not store any personal information. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. But opting out of some of these cookies may have an effect on your browsing experience. to work with and autonomy to make decisions. It's a really good place to work if you like getting things done. They are not authored by Glassdoor. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse We believe everyone should have a decent home and the opportunity to live well. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Job Type: Contract. Some team leaders are very knowledgable and helpful, Lack of diversity Hotjar sets this cookie to detect the first pageview session of a user. Metropolitan Thames Valley. GOOD STAff welfare and salary paid on time, Staff welfare is always important! It's sometimes noticeable that there are gaps in terms of organisational development. We work together to create great places for people to live. You also have the option to opt-out of these cookies. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. A free inside look at company reviews and salaries posted anonymously by employees. The management structure is ex Metropolitan heavy. By accepting, you agree to our use of cookies. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. This site is protected by reCAPTCHA and the Google Privacy Policy Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. Click the link in the email we sent to to verify your email address and activate your job alert. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. A lot of passing the buck goes on It's a really good place to work if you like getting things done. Use your usual MyTVH email and password to sign in. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. These cookies will be stored in your browser only with your consent. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Suggested . The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. Employee Portal. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Find . YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. These cookies track visitors across websites and collect information to provide customized ads. Other members of your household will not be able to register. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Excellent base salary in comparison to other builders. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. Welcome to the Metropolitan Police website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. No call is the same We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. These cookies will be stored in your browser only with your consent. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. By accepting, you agree to our use of cookies. But opting out of some of these cookies may have an effect on your browsing experience. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Metropolitan Thames Valley | 8,500 followers on LinkedIn. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Job work-life balance We're always looking to innovate and do things differently. By accepting, you agree to our use of cookies. It is mandatory to procure user consent prior to running these cookies on your website. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. A free inside look at company reviews and salaries posted anonymously by employees. We're always looking to innovate and do things differently. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed They are not authored by Glassdoor. In future you will see new features, as we continue to improve our online services. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. great ambition and staff team are dedicated, good approach to flexible working. This website uses cookies to improve your experience while you navigate through the website. These cookies will be stored in your browser only with your consent. The staff are lovely and I have met many wonderful people. All ideas are welcomed and you are trusted to work with autonomy. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident. and Terms of Service apply. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Inclusive Institutions: enabling and supporting culture change. However you may visit Cookie Settings to provide a controlled consent. The office environment is modern and fresh, with wider computer screens. Often mistakes are covered up and rules are rewritten without consistency. Housing Association. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. 4. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. By clicking Accept, you consent to the use of ALL the cookies. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. to work with and autonomy to make decisions. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Copyright 2023 Metropolitan Thames Valley Housing. They also talk down at customer service staff as if we are beneath them Technology and Software Support. Learn more in our Cookie Policy. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. On 20 August 2017, it took over operations from the previous franchisee South West Trains. It is mandatory to procure user consent prior to running these cookies on your website. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. Sep 2004 - Nov 20073 years 3 months. News; Report a crime online. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. The pattern element in the name contains the unique identity number of the account or website it relates to. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. It's a nice, modern office environment, staff benefits are good. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. A guide to spotting romance fraudsters. 50,000.00, Talent Acquisition Specialist | Fintech / B2B, Talent Acquisition Manager (Go-To-Market), Newcastle upon Tyne, England, United Kingdom, 30,000.00 I've loved my time here. I've loved my time here. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Metropolitan Thames Valley works across housing, health, social care and education. Really understaffed - non stop calls Metropolitan Thames Valley.