No printer or internet. It's already been renovated so I guess bringing back products that are no longer sold. WHY would you allow such a sick person to work and spread germs to your customers???? I purchased chicken salad Giant Eagle last night, 9-28-18. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Giant Eagle reviews & complaints. We have had many cakes from Giant Eagle and never had a problem like this. It has been a reoccurring issue monthly. What happened to integrity and company loyalty. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. States they care about work-home balance Pro diversity culture All the time. Shed light on the availability of medication needs brought to someones attention. I did. Claim it and get a lot of features. Great service on Curbside Pickup in Erie! this is very frustrating, inconvenient and time consuming. I would like to be refunded for the costs of the product I never got. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Large croissants. They bring them out and put them in your truck for you. Immediately a woman who works there came over and started bagging my items while I was scanning them. Poor quality produce for the price Hours And Map For Giant Eagle Grocery In Oakdale, LA I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Terrible Terrible Terrible. Our Benefits | Giant Eagle Careers With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. I have been going back and forth with customer service about a $10 bonus perk i never got. Desired outcome: *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage This was about 6:30pm. Awful. Contact Us I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Kroger's parking lots are always full. Giant Eagle - Apps on Google Play Desired outcome: Shed light on the availability of medication needs brought to someones attention. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. This person was watching everyone in the line as if they were stealing. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard We pulled up behind a car and waited 20 minutes! I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Desired outcome: There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. I just don't understand how this could happen. Please update the website to indicate when a service is not available during regular business hours. Is this your company? Some of my articles are about CX (customer experience) and leadership. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! Category Food & Beverages. If y'all know what store this is then you know what goes on there. ( im on a fixed income its important! Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Depending on your role and location, you might qualify for all or some of the following benefits. Giant Eagle, the store lead is a creep too. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Management was okay in the beginning then it slowly deteriorated, into a $#*! Fine if she was a random teenager, but I cant shop with my child and talk with her?!? DOWNLOAD OPTIONS download 1 file . Or does that all fall on computers today? How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Be the first one to write a review. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. I then went to the customer service desk and asked for a manager. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! My prescription was not refilled. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. It was for curbside pick up. His hair looks like it hasn't been washed out combed in MONTHS. No one seemed to care about the mistake made in the store. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown Thank you. Please in the future check your produce before just tossing it carelessly on the shelf. Leave a review. And having them in the store? I asked about my perks that were deleted Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Well guide you through the process. I sent the main manager Adrian A**** an email with the transaction history of my card. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. The Pharmacist & Staff are very professional & friendly. Digital coupons only STINK! Pay for this replacement part that your car wash broke. I've ordered cakes before with images on top but they where sprayed directly on the cake. Claim your listing for free to respond to reviews, update your profile and manage your listing. For that, Im lucky! He blewup at me " i was just trying to help" i said in a very rude way! Early History. Are u serious?!? Then, i went in. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Out of 477 Giant Eagle employee reviews, 70% were positive. The cherry turnovers had no cherries in them. So i activated an offer for spend $150 get $10 bonus. Better Business Bureau: Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. This Giant Eagle is in Blacklick Ohio on E. Broad. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. She then just said rudely, take it up with customer complaint or something like that which was very insincere. (being the thing that will keep me out of the store.a cashier was as sick as a dog. I have been a customer for Giant Eagle for a very very long time. Giant Eagle, (store #4029). Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. In hopes to fix this issue for me and other customers for future. Plus no sorry nothing. (******* ****** **************. ref# [protected] I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Quick Look: Dead Rising 3: Operation Broken Eagle : Giant Bomb : Free Hello Shop & Save. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I let her know I have health issues so can't wear one. Mandates are NOT law! She said too bad, you need to wear a mask or we can't check you out. Submit a complaint and get your issue resolved. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Giant Eagle's meat is also a better variety than other stores. I never recieved them, yet I was still charged for ordering them. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. 2. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Hello, Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If she was helping it would not be anyone to watch! They are not the only game in town. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. 5-7 minutes he was gone. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Phone number +1 724-942-2802. It is very challenging to get answers from customer service. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. They were absolutely the worst. Help even if you are not a cashier, you work for GetGo! That's just plain irresponsible and rude. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. International Association of Better Business Bureaus. This is the email I received 12/14/22: It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Unknown, 2 Complaint(s) Annette S. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. I apologize for any inconvenience caused by the action taken with this particular gift card. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. She said I needed a mask. Giant Eagle Inc | Complaints | Better Business Bureau Profile Too bad. She acted as though I was trying to do something bad. Feedback has its perks! | Giant Eagle It's a stupid idea to stop the weekly mailers. Country fried steak & eggs were. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 3, Report #1504161 . Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. They told me it was the best they could do and offered no solutions. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). My husband and I tried to eat it but ended up throwing most of it away. Click here to get notifications about new complaints of Giant Eagle. It always smells bad. Then she said I was trying to steal it! This did not just happen, it's been over 3 years now. She rudely told me to re-up order my food and wait in line again. Submit a complaint and get your issue resolved. So I went to the self-checkout, and there I was harassed by two other employees. This is the Lancaster Ohio store. 6932 West Central Ave, Toledo, OH 43617. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. I even ask someone to get one out for me but they would not. Tip for consumers:Please be nice to the people that serve you. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. I have 3 children ,2 of which are very sick . She hardly had a voice and could hardly hold her head up. This review was chosen algorithmically as the most valued customer feedback. i do the shopping for the household,he picked ip the advantage card. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I gave this store a lot of business - Never Again! I always pump 30 gallons of fuel (their limit for a perks redemption). I and others I've seen pick up the paper bags and the handles tear; bag falls. The business became a success, and by 1928 there were 125 stores established. Pros. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . The kitchen manager needs fired. BBB is here to help. Even the store manager was unaware that flu shot hours were limited! Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. So they make you think you must buy 4, but no, only one is enough. Not a good look for Giant Eagle. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Never go there again! In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: The most common ethnicity at Giant Eagle is White (74%). I love that the fruit and vegetable selection is top notch. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". I'll go to Kroger's from now on. I'm frustrated. Good Morning. Theres no reason I should be getting the runaround like this from a big company like this. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. but 2. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Wasn't willing to help and nor was her co-worker Sandy. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. We had ordered two made to order coffees, one hot and one iced. They kicked my special needs 3 year old grandaughter out for not wearing a mask! UPDATE: File a complaint. The company even offers refills for pet medication. File a complaint. Of the others, I choose G.E. Giant Eagle Reviews by 17 Employees | AmbitionBox GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews I am first off disappointed by the new renovation. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Giant Eagle, (store #4029). Look at your competition! Is this your company? Shame on your company.I will never shop there again, your stores always were less than desirable. I fought over the phone and through email for 2 weeks, when I asked for a refund. I have a family to feed and I am very upset. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. The store manager Brandon did nothing! Need a loyalty card to self check out I paid for a SHOWROOM car wash and parts of my car weren't even touched! What they do NOT tell you is that now, if you buy one, it's down to $1.25! I STOPPED SHOPPING HERE During the pandemic because prices are so high! I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. Giant Eagle refused and told me to contact Columbia. Giant Eagle Customer Care The language that was heard today with the front of the store staff was horrible. Giant Eagle is the business that sold me the defective gift card. So they trick you into thinking you must buy a lot to get a discount, but that's not true. I did in multiple. Giant Eagle, Inc. Diesel Mechanic Review. Close it down! Giant Eagle, Inc. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. DONATE NOW! Not only is it not obvious to this pharmacy but its oblivious to them. This is not the 1st time this has happened to me. Getgo employee do not have lunch break in 2 years. Get the food ad on the mailers. Disability and food assistance, so every penny counts. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. I was told i needed to spend $30 in 1 trip. Desired outcome: Fresh food. I have purchased this chicken many times in the past and it was always delicious. Get go in Washington PA on Wylie ave.. all that "but COVID" bull$#*! The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? I am so disappointedthat the storewould sell something like this. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. I want to come back. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. I explained to them my same situation, and they continued to harass me and discriminate. and come shop your damn groceries yourself and $#*! Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. 1. Ray Saunders 614 Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. i had over one dollar on the advantage card for fuel perks for gas. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Very disappointing. The cake had an image I had selected from your website. My husband **** called their customer service two days later and was informed that I had to call. This review was chosen algorithmically as the most valued customer feedback. And the person who answered was named Morgan, a female. Hello ********* I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. They shop my online order, I schedule a pickup, and they load it up. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy.