Some dropshipping companies offer a storefront, but they can be expensive and not have a lot of customizable options. As discussed above, the customer who visits your website generally doesnt know that you use a supplier to fulfill your orders, which means that your shipping policy will look like any other online store. Now that you have your store filled with products ready to sell and dropship, what do you do once you get your first order? 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It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping. It is one of a dropshipping store's standard pages and contains a set of rules that determine the "when & how" of returns on your store. This article is over a year old and it was one of the most helpful articles I have come across regarding shipping policies! Or will the customer have to pay their own return shipping? The dropshipping return and refund policy should be written in plain words, include every necessary point, and cover every imaginable scenario. Toy Theme Shipping Policy Template. Since the supplier is typically the one shipping out the product, they should also have a return and refund policy that covers damaged products. Choose what to sell and find reliable AliExpress suppliers Why do you need to include a shipping policy when dropshipping? With this, you inform your customers about the conditions and stay on the safe side of the law. We will offer full refunds for this, excluding the shipment cost. The product that came doesnt match the description; The buyer was promised a genuine but received a fake product; Room 709, Building No.1, Xitouchuangzhi Center, Xihu District, Hangzhou, Zhejiang, China. What you have to keep in mind is that from the customers point of view the dropshipper doesnt exist. When customers have essential shipping information for each purchase, theyre likelier to make an informed purchase decision, leading to more completed orders and fewer cart abandonment issues. Make sure to clearly state any additional costs that might be associated with certain options. This way, you can bring up the issue with the supplier through AliExpress, encouraging them to correct it and hopefully solving the problem for any future orders. Dropshipping is a business model where you dont have your own stock, which typically causes longer shipping times. Drafting an adequate shipping policy when you are dropshipping all comes down to asking your potential suppliers the right questions: their handling time, processes, the carriers that they use, where in the world they can deliver to and the costs, the typical delivery times and how customers can track their orders. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Your shipping policy should be easily accessible and easy to understand. You can start dropshipping today, for free, by using DSers or other dropshipping apps to find and add AliExpress products to your store in only a few clicks. A shipping policy is a page on your store that outlines all important points around the shipping topic. We can contact the shipping company to investigate the issue. ); The steps and timeline of the return process; The refund options full refund, store credit, replacement product, etc. We offer international shipping, but its limited to the countries given below (Here, add a list of all the countries you are willing to ship to.). How to Handle Returns when Dropshipping from China? If you offer free shipping and you shouldadvertise it widely on your store and ensure you declare any other cost associated with it, like customs fees for international shipments. Doing this can save you some money, especially if youre selling low-cost products. However, informing your customers upfront can make them aware of this before deciding to purchase. If you see yourself frequently ordering from the same seller, its a good idea to ask them for their Skype username to develop a business relationship. The vast majority of dropshipping businesses accept returns and offer refunds since it would be morally and often legally wrong not to do so. But, if your supplier and return address are in China, this can be very costly to your customers, making them unlikely to buy from your store again. With this, youll decrease your customer service tasks and reduce unnecessary emails back and forth. Ensuring that your drop shipping policy has a section outlining the various mediums through which customers can reach you can give them more confidence as they shop with you. So, if you dropship with Shopify, please draft and set up your return and refund policy page. Get free online marketing tips and resources delivered directly to your inbox. This will help to let your website visitors find the information they are looking for without much effort. So, let your customers see all those happy customers and reap the benefits of user-generated content. So, how to create a great dropshipping return policy that fits your business model? Often, primarily if youre dropshipping with AliExpress suppliers, you might have the problem of long delivery. You can significantly improve your level of service by quickly answering customer questions and making it a priority to help them fully solve any issues they run into when buying from your store. Amazon dropshipping is a business model that allows businesses and entrepreneurs to sell products with very little overhead. If your supplier offers different shipping options, standard/express, or a choice of carriers, for example, it would be wise to list them out in a table, along with the respective cost associated with each delivery method. The technical storage or access that is used exclusively for anonymous statistical purposes. By doing this, your visitors will be able to find your shipping policy. Will you accept only damaged products and products that didnt arrive on time, or will you also accept returns on wrong sizes and fits? 14 Years Old Domain\\$1,341 Domain Value\\Auto Order Fulfill\\301,000 USA searches"women boots" 301,000 USA searches - - Two words domain - - Estimated Value $1,341 - - Automatic Order Fulfill - - No Maintenance RequiredDropship Business :Order: Your customers place orders from your online store. If after 14 business days you do not have your products, kindly email us for more assistance.. For instance, if your supplier offers only a 7-day return and refund period, it doesnt make sense that you provide a 30-day money-back guarantee. Most of the time, you cant do anything about it. You are now able to create your own dropshipping shipping policy. Julong Industrial Zone. AliExpress Dropshipping is the form of retail fulfillment where the Dropshipper (seller - You) collects orders from customers and transfers them to the actual AliExpress seller (supplier). You can settle on one or decide to diversify your options offering retail customers several shipping options helps build trust by giving them a say in how they get their orders. It is ideal for: Managing a dropshipping store. ; Whats your deadline for requesting a refund (for instance, 14, 30, 60, or 90 days)? Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. According to a Statista report, clothing and shoes have the highest return rate. How does AliExpress dropshipping work? Alternatively, you can use DSers, which can handle all of this on your behalf, making it easier for you to purchase orders on AliExpress and watch for product price changes. If you provide multiple shipping options, provide a chart that lists out all of those options. Shipping costs. Feel free to copy our Do Dropshipping Shipping Policy, modify it to fit your dropshipping stores policy, and use it in combination with the other standard pages here! What Is a Dropshipping Return Policy? For example, you can offer local shoppers in-house pick-ups to cut shipping costs and time. 57.41 $ 3.07 $. Once youve demonstrated you can bring in recurring sales, some sellers will allow you to place your logo on products or include custom invoices and branded inserts into shipping packages. Dropshipping with AliExpress is also pretty easy. FREE Shopify Dropshipping Course . 3. WooCommerce will let you choose between an automatic refund or a manual one. Dropified - Import items from AliExpress, eBay, and over 80 other product marketplaces. This will help you get better prices and priority order processing. Now that you know what to include in a shipping policy, heres a template that you can use to create your own shipping policy. On the other hand, when your shipping process has hidden charges, it may frustrate a buyer, leading to cart abandonment. AliExpress dropshipping is by no means dead. As soon as the item is returned to your supplier, they will refund you the money. Unfortunately, dropshippers often leave the customers to pay for their returns. Starting AliExpress Dropshipping with our free Google Chrome Extension. However, more issues arise from having many customers submitting a refund request, such as an increased need for customer service and shipping logistics. Get all the information you need with this blog. Choose a dropshipping niche for your business. For the final step, head over to Online Store -> Navigation, to add your new shipping policy to your footer menu and/or other menus! Here are a few things I look for when selecting a product on AliExpress to dropship: Once you set up your Shopify store and have a product category and supplier in mind, its time to start adding products. Ensure you strategically place it in an obvious location; the footer section is a great option. This excludes all weekends and any major holidays. How To Add Shipping Policy On Shopify - A Step By Step Tutorial. eMart dropshipping WordPress theme. From there, DSers does the rest. Although the delivery costs from China to the US are usually acceptable, shipping vice versa can be much more expensive. Procedure for lost or missing packages, The Do Dropshipping Shipping Policy Template. Thats typically the case for dropshipping high-ticket products where its more worth it. GuangZhou, GuangDong, China 510000, Advantages of a Dropshipping Shipping Policy, Things to Include in a Dropshipping Shipping Policy, How to Create a Shipping Policy for Your Dropshipping Business in 5 Easy Steps, Step 1: Figure out the available shipping methods, Step 2: Set shipping prices and timelines, Step 3: Outline exceptions, refunds, and returns, Step 4: Create, then improve your first draft, Dropshipping Shipping Policy Tips, Strategies, and Best Practices, integrate shipping software into your store, 15 Platforms Offering The Best Print-on-demand For Etsy Services, 12 of The Best Order Management Software For eCommerce Businesses, 16 Functional Chrome Extensions for Dropshipping. Shipping rates & costs. Add the prices for each and the duration expected to take for the orders to arrive. Using Etsy, store owners can manage and exceed their clients, Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient. A dropshipping return policy is a written rulebook where the retailer or store owner explicitly informs their customers of the conditions under which its possible to request a return and refund and the specific steps of the return process. Patryk. Here is an example of a return policy from Brummell: Letting your clients know about this reassures them, even when orders take a bit longer to arrive. We offer free shipping for orders above $100. PRO TIP: If youre not much of a writer, outline what to include in your dropshipping shipping policy, then outsource the document-writing process to a professional freelancer. You may be under the impression that a shipping policy is not required as the online store does not actually ship out the items themselves. Well, you start getting more and more refund requests! Answer a few questions to generate a shipping policy for your: Online Store Ecommerce Website SaaS It comes with a 7-day free trial and then a $19/month payment plan. By entering your email, you agree to receive marketing emailsfromShopify. In the exceptions segment, you can mention how you intend to deal with refunds and returns and any cost the buyer would incur, together with the duration of the validity of the policies. Native Upsell has a recurring fee of $14.90 per month. But, as we mentioned before, try to match it to your suppliers. You, as an eCommerce store, should have your separate dropshipping return policy. Also, this drop-shipping theme ensures complete satisfaction and offers a 30-day refund with a simple policy. AliExpress makes it easy to find products to sell in your ecommerce store without having to worry about inventory or shipping. Show the product on an actual person instead of just 3D rendered images and mockups. Sign up for Shopify's free trial to access all of the tools and services you need to start, run, and grow your business. Selling dropshipping products with high return rates can negatively affect any business. Youll start receiving free tips and resources soon. AliExpress Dropshipping: A Complete 2023 PlaybookShopify 1. You can create a shipping policy by setting up a new page on your online store. Free Shipping Policy Generator: Ecommerce, Shopify, Shipping - Termly Free and low-price shipping is increasingly being seen by customers as the standard norm of online shopping, rather than the generous luxury it once was. Doing that might increase your sales, but it will also increase your return rate. What do you need to cover in a shipping policy? If the return delivery costs more than the product itself, its not worth having it returned. Although your product description should be well-written, it shouldnt be deceptive and give false expectations about a product. Have a structured and clearly outlined return process thats understandable, straightforward, and easy to follow. Marketing any online business can be challenging. The first part of setting up your store is selecting a niche, or the selection of dropshipping products youre going to sell. The goal of Do Dropshipping is to put these gurus out of business by giving everyone access to the resources that they need to start their own dropshipping business today. Oops! Today, nobody wants to wait 60 to 90 days to receive a product. How to Start an Amazon Dropshipping Business That Makes Money in 2023 How does it work? After being exposed all the time to dropship "gurus" trying to sell their courses and learning from my mistakes, I decided to help build Do Dropshipping and make all information you need to succeed in dropshipping available for free to everyone! Supplier Email Templates for Dropshipping, Wholesale, Alibaba & more! Shipping is increasingly complex when running a dropshipping business. 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. Heres an example of how it will look like: There you have it! You might want to consider this possibility in cases when the return shipping would be way too expensive for the customer or yourself to handle. When the order arrives, AliExpress will send you an email asking for confirmation that the order was received. As a professional Chinese dropshipping supplier, we offer you a one-stop dropshipping solution. However, with a dropshipping tool like DSers, you can find millions of products to dropship, including products from AliExpress. If you would like to issue a warranty claim, the claim should be submitted within 90 days of you receiving the package. Its 100% free to dropship through AliExpress. Theres no upfront cost or fee, so you can test out products without a big financial commitment. Discount On Dropship Stores. All you need to do is to send us your product list, and we'll do the rest for youproduct sourcing, purchasing from the factory, quality check, custom packaging & inserts, and order fulfillment. Buy Any 3 Dropship Stores Your dropshipping return policy has to clearly outline who covers the costs for the return delivery of a product. Extra 1% off with coins. In this case, theres nothing you can do to shorten these delivery times. Considering that dropshippers typically dont hold any inventory, dropshipping returns are sent back to your suppliers address or warehouse. Learn how to find high-margin products, add them into your store, and start sellingfast. If your customer is simply not happy with the product, its usually a matter of expectationswhat they received wasnt what they expected. Aliexpress is an international retail platform, vendors build a store on Aliexpress, and sell to customers worldwide. Shipping Policy: An Ecommerce Guide [+ Template] This drives costs down and helps them offer free or cheap shipping costs, too. Whether you're creating a new shipping policy from scratch or updating your existing policy to curb customer support inquiries, we've put together this resource to help you cover and communicate the right detailswith a template to get you started along with examples you can borrow ideas from. As this guide has shown you, creating a dropshipping shipping policy does not have to be a chore if you have a planned roadmap, which this book has given you, including a template you can copy. Businesses that use dropshipping do not pay for storage, handling, or shipping. Trustworthy suppliers and warehouses close to your customers can help you prevent this issue. If you dont have a professional email address yet, then you can check out this article here to learn how to get one for free. Clothing is definitely the number one niche with the highest return rate 25%, while shoes have a 15% return rate. How to Create a Shipping Policy for Your Dropshipping Business in 5 Easy Steps Step 1: Figure out the available shipping methods Step 2: Set shipping prices and timelines Step 3: Outline exceptions, refunds, and returns Step 4: Create, then improve your first draft Step 5: Update the policy on your store Dropshipping Shipping Policy Template This lets you sell more, and work less! Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund. This helps automate importing new products as you look for items your customers will love. In other words, the online store owner never has the actual physical products that it sells in hand. The last app for boosting sales on your BigCommerce dropshipping store is Doofinder. Step 3: Create Your Legal Policies. The shipping methods and delivery times per region are represented by the following table: Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving. Do you want to create your own online store? shipping policy - Buy shipping policy with free shipping on AliExpress Setting up your AliExpress dropshipping store. All our orders are processed and shipped out within [NUMBER] business days. While the technicalities of dropshipping, such as shipping and returns, can seem daunting for the uninitiated, with some good planning and policies in place it can become a very lucrative activity. #: It motivates customers to complete their orders. If its indeed lost, you should state that your customer can get a free replacement or a refund. Marketing is also the umbrella of activities you do in pursuit of building a brand, like creating content thats helpful and entertaining. Both will revert the order status, but if you choose the manual refund option, you have to do the refund process by yourself or through your payment gateway dashboard. Thats not the most useful option when dropshipping with AliExpress since the buyer will typically unpack and open the package, which means theyll break the seals. How to Write a Shipping Policy for Dropshipping Stores - WebsitePolicies A dropshipping return policy page should be vital to start dropshipping. Fundamental Difference. All Registered. 14 Questions to Ask Dropshipping Suppliers (Dont Skip This), Dropshipping With AliExpress: Deal With Long Shipping Times, How to Get Custom Packaging on AliExpress (For Dropshipping), The 15 Best White Label Dropshipping Suppliers in 2023, BigCommerce Dropshipping: A Beginners Guide for 2023, 12 Pinterest Account Examples For Ecommerce Stores (2023), 23 Most Successful Shopify Dropshipping Store Examples | Inspiration, The 17 Best Winning Dropshipping Product Research Tools, Unique Dropshipping Store: 11 Amazing Tips to Create One. But we've yet to mention how powerful your return policy can be for increasing the number of sales you receive. We promise to address the issue and find a solution. State whether you offer your customers a tracking number and how they should use it when they want to confirm order status. If you dont know where to start, start with the product categories AliExpress has and begin listing options based on what interests you the most or what youd feel the most confident selling. [WEBSITENAME] will happily accept returns due to change of mind as long as the request is received by us within 30 days of you receiving the item. Drop shipping details Subscription-based product shipping Create a Shipping Policy for any Platform Whether you are an individual, small or large business, agency, subscription-based company, or more, our shipping policy generator can work for you. Here are some of the main ones: One of the most common reasons an online store has a high rate of returns is that the customers receive a different product than what they expected usually, in a negative connotation. Who Pays the Return Shipping Fee: the Customer or the Dropshipper? When you receive an order, purchase the item on AliExpress and enter your customers name and shipping address. WooCommerce Dropshipping is designed to make Dropshipping easy and hassle-free. Here are the main reasons why a dropshipping return policy is a must: Here are the key elements an excellent dropshipping return policy template should contain: Are you accepting returns on all of your store items or just some? In short, yes. This step is important to cover in detail because its not as simple as taking the images and description of an AliExpress listing and placing it on your website. Read more:Ecommerce Marketing Essentials: 17 Actionable Tactics to Drive More Sales. If youre selling low-cost dropshipping products, its often wiser to simply offer a refund or a replacement without asking for a product return. If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. Typically, shipping from China to the US will be significantly cheaper than vice versa. AliDropship is a solution for entrepreneurs that want to start a dropshipping business. Yes! Your customers and clients should be your top priority, and you should work on building long-term relationships with them based on trust. This is by far the easiest way to contact AliExpress dropshipping supplier use my template and make changes as you see fit. Do Dropshipping is supported by our participation in affiliate programs. Its as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. We are glad to hear that you found the article helpful . If your fulfillment center is based in the US, you might opt for a free domestic shipping option, and a paid international shipping option. Dropshippingwith Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. The big difference is that theres more competition than in previous years. Learn everything about dropshipping for beginners and beyond - for FREE! No promotions or invoices, please! DSers can do this for you when youre making a purchase on AliExpress. On checkout, you can leave a message for the seller. When buyers have a wholesome experience at your store, many will become brand ambassadors who recommend your store to others or leave good reviews that attract more customers and buyers. If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible. Step 2: Open Legal. Also, ensure you give customers any other relevant information they would need. Make sure to clearly state any additional costs that might be associated with certain options. In the meantime, start building your store with a free 3-day trial of Shopify. Whatever you choose, ensure you synchronize with your suppliers return policy. #: Use tables and other formatting options to underpin important information, like shipping prices and timelines. Our mission is to make your order fulfillment much easier so we can save your time and energy, at same time using less money to reach the best customer satisfaction rate. Good marketing alone is a competitive advantage. How To Contact AliExpress Supplier - Free Email Template At this point, if you're not offering free shipping on your dropshipping site, you've already lost out to the competition. International Shipping. It informs your customers about: Fulfillment speeds Shipping and processing timelines Costs International shipping options 3. This should include the basics, such as how long your customers have to request a return or a refund after receiving their order, the acceptable circumstances in which it can be requested, and how to proceed to do so. Drop Shipping Agreement Template - All Business Templates Or, go online and check out your competitors policies to understand the points to include. Having a structured dropshipping return policy that requires minimal effort from the customers side is the best way to succeed in eCommerce! The layout is designed for the online . If you need help drafting a return and refund policy for your dropshipping business,check out our articleon the subject. Items are so cheap on AliExpress because all merchants selling on AliExpress source merchandise from Chinese manufacturers. Shopify will automatically update your Amazon listings to match your inventory in your store. Aliexpress Dropshipping & More - Dropship Products with your own My team & I are determined to help ready-to-scale dropshippers grow their business rapidly to the next level. You can always redirect clients to the main page for more detailed information. While adding products to your Dropshipping store, here are the things you need to keep in mind-. Packed or still unpacked? As weve mentioned before, AliExpress offers a free return up to 15 days from arrival for products that arent opened or damaged in any way. Build your store 2. So, your job doesnt end when you make a sale quite the opposite. Here, briefly mention the key points of your return and refund policy. For faulty goods, please send us a picture via email (insert email). As with many categories on AliExpress, theres a huge selection of products to choose from. Even if youre not dropshipping with AliExpress, but for example with a dropshipping agent, chances are that you wont beat the fast shipping times of Amazon. Shipping costs. Lets see how to decrease your return and refund requests: The product description block is a great selling point, so were all aware of the importance of making it sound appealing and attractive. Start youronline businesstoday. Return Policy for Dropshipping Last updated on 01 July 2022 by Jennifer Laird (PrivacyPolicies.com Legal writer) If you run a dropshipping business, you should provide a Return Policy so customers know what happens if they're unhappy with a product they receive. AliExpress Dropshipping to Shopify - Make It Easy | Alitools